Verizon outages have hit. Is your phone stuck on 'SOS' mode? Can't make calls or send text? Here's what you can do, what to ...

Ricardo Martinez II explains how emergency calls are prioritized, why burnout is rising, and what callers can do to get help ...

Spectrum advises customers to use mobile phones during overnight maintenance which could interrupt 911 access through home ...

ARLINGTON, Va. — Arlington County's 911 call center is using artificial intelligence to manage non-emergency calls, making it one of the first in the nation to adopt this technology. The Amazon AI ...

A study on emergency responses to 911 callers by two private Las Vegas ambulance companies found that a small group of "super users" is blitzing the system with serial requests for transports that ...

Maine's firefighter shortage is part of a national problem, but the state's size, rural makeup and aging population ...