Nearly a generation ago, when social media was in its infancy, Facebook, Instagram, Pinterest, and Twitter (now X) were expected to completely take over the way that businesses communicated with their ...
It’s no secret that live chat is growing in importance as a customer service channel. People have gotten used to messaging with their friends and family, so it’s no wonder many want to interact with ...
Cloud telephony specialist NFON expects its coming integration with Microsoft Teams to spur growth on the IT side of its channel business. The firm has a base of telephony partners, but has been ...
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