At Trane Technologies, UX Design Lead Emily Peconi is building real solutions for real people. With hardware, software, data and human insight all in play, she's proving that user experience in HVAC ...
Design thinking is a problem-solving process that encourages us to rethink the world and how people connect through products, systems or institutions. Leading brands globally use design thinking to ...
An approach that promised to democratize design may have done the opposite. When Kyle Cornforth first walked into IDEO’s San Francisco offices in 2011, she felt she had entered a whole new world. At ...
Design thinking is gaining a prominent place in institutions, public spaces and organisations. It is now influencing everyone, from individuals to large systems. This raises a key question: what is ...