Do you understand who your customers are? Do you know what problems you’re solving for your users? User testing can help you determine exactly who your website is for and what communication they’ll ...

In business, launching a new technology, process, or system without testing is like flying a plane without checking if it can land. The result? Costly failures, frustrated employees, and operational ...

User testing can be a mixed experience for a design team. While watching real people interact with and discover the value of your product is undoubtedly fulfilling, user testing can also surface ...

A public Web site usually represents a considerable investment. Everyone wants it to operate smoothly; there’s a lot of pressure on the development and operations teams to ensure that there won’t be a ...

Master the essentials of user acceptance testing. See the steps project managers must follow to validate software with end users. As a project manager and Scrum Master, I view the UAT team as the “fun ...

I traveled to Cambridge, Mass., recently for four days of intensive sessions with leading experts in the field of user interface design gathered for the User Interface 7 East Conference (UI7). I was ...

All of us want a seamless digital experience. Customers expect a sleek and flawless website or app, and businesses want to deliver intuitive design and seamless UI. However, the truth is, if you ...