EASTPARK Shaping Our Appalachian Region’s Eastern Kentucky Talent Network has partnered with Kentucky Power and Ashland ...

In 2026, higher education law enforcement will prioritize belonging-driven policing, AI-enhanced security infrastructure, ...

ProfileTree analysis of 1,000 business AI training programmes reveals significant readiness gaps among small and medium enterprises across Ireland and the UK. Most SMEs come to us with enthusiasm ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...

Purpose-driven leadership turns employees into customer service champions. Inspire teams with purpose, not just rules and procedures. Exceptional service thrives when employees are empowered and ...

The Royal Netherlands Air Force (Koninklijke Luchtmacht) has officially become the launch customer for the PC-7 MKX training system, securing a contract with Pilatus to modernize its basic pilot ...

There’s literally no greater competitive advantage than improving the customer service and customer experience of your business. The good news is that according to Micah Solomon, a well-known customer ...

Last July, Google made an eight-word change to its privacy policy that represented a significant step in its race to build the next generation of artificial intelligence. Buried thousands of words ...

Do you want to reduce employee training time, increase training effectiveness, and help employees gain experience and confidence? While many companies still provide traditional classroom training, ...